TEDDY Ngema
Jersey
Summary
Personal Profile Self-motivated, trustworthy, and friendly individual. Proficient in a wide range of computer applications, fluent in two languages, solid customer skills with a background in customer relations. Having worked in a various role in Administration and customer retail. I am now eager to develop my career further I am a well organised individual who pays attention to detail and is highly motivated. I can work well within a team and on my own initiative. I am a quick learner and ready to adapt to any change or technology. I have a love for words. I enjoy dealing with Clients, completing duties, and learning different skills. I would be an asset to any organisation with my professional qualifications and willingness to learn.
Overview
11
11
years of professional experience
Work History
Fund Administrator
AZTEC Group Jersey
Saint Helier, Jersey
02.2024 - Current
- Coordinated with external auditors during annual audit process of funds.
- Assisted in the development of new products or services designed to meet customer needs.
- Performed due diligence reviews on potential new investments prior to approval by senior management team.
- Reviewed financial statements to ensure accuracy and compliance with regulations.
- Researched tax laws related to fund administration activities, ensuring compliance with applicable regulations.
- Developed and maintained database of fund investments and performance data.
- Assisted in the preparation of monthly investor reports detailing fund activity and performance.
Jersey post-postal officer
Jersey post
Jersey
09.2023 - Current
- Delivers letters, documents, and parcels to businesses and homes
- Plan routes
- Collects outgoing mail along route, and when necessary, collects money for postage due
- Sorts mail, including packages, according to delivery
- Loads packages to mail
- Maintains logs to monitor delivery rates and vehicle maintenance scheduling
- Obtains signatures on mail
- Uphold company policies when out on your route
- Provides change-of-address cards and other postal forms
- Island Medical Maternity Cover
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with a strong sense of personal responsibility
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently to complete all tasks within deadlines
- Excellent communication skills, both verbal and written.
Island Medical Jersey - Medical Administrator
Island Medical
Jersey
05.2023 - 09.2023
- Interview patients for case histories prior to appointments
- Update and maintain patients' health records
- Assist patients with initial paperwork
- Schedule and coordinate appointments
- Process insurance claims in compliance with law
- Use medical software to support all transactions
- Answer patients' queries and ensure quality customer service
- Collaborate with doctors and nurses to help with medical examinations, schedule tests
- Ensure compliance with procedures
- Improved patient outcomes and delivery of care through improved clinical quality processes
- Verified accuracy of patient information in medical records
- Sorted and distributed incoming and outgoing medical records, Calls and Emails.
MORGANFINCH - Property Manager
MORGANFINCH
12.2022 - 05.2023
- Attending properties to assess maintenance requirements
- Obtaining quotations for works and instructing trades
- Ensuring insurance renewals are competitive and current
- Arranging AGM's and any other requested meeting
- Liaising with fire officer and other professions for HMO fire certificates
- Working with accounts to provide accurate budgets
- Ensure works instructed are carried out to a satisfactory standard prior to approving payment
- Approving all invoices for payment on managed properties
- Liaising with insurance companies in the event of a claim
- Liaising with law firms in the event of a sale etc
- Followed up on delinquent tenants and coordinated collection procedures
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Completed final move-out walk-throughs with tenants to identify required repairs.
RBC - Assistant Fund Administrator
RBC
Jesse Channel Island
10.2016 - 11.2022
- Processing of payments
- Produce and check bank reconciliations within the agreed timelines
- Bookkeeping
- Monitoring bank accounts
- Participating in the drawdown and distribution process
- Assisting the team in the preparation of monthly/quarterly management accounts
- Assisting with confirmation process for audit and confirmation purposes
- ADHOC departmental project work and document management
- Reconciled accounts and investigated variances
- Prepared and posted receipts and deposits to facilitate bookkeeping
- Performed banking, business administration and financial tasks to guarantee five-star service for clients
- Developed strategic plans for day-to-day financial operations.
COSTCUTTER - Sales Assistant
COSTCUTTER
07.2013 - 07.2016
- Arranging and maintaining inventory on the shop floor
- Identify customer needs and directing them to an appropriate product
- Providing courteous and prompt customer service
- Following up and resolving to a satisfactory conclusion any issues arising from sales service queries or complaints
- Monitoring and updating sale display areas
- Cashing up duties at end of day.
Education
IAB Level 1 -
International Association of Bookkeepers
02.2018
A Level - Business Studies
Highlands College
06.2016
BTEC Extended Diploma in Media Studies (Level 2) -
Granville School
06.2013
Mathematics, English Literature, Art and Design, English Language, Science, History, Business Studies -
Granville School
07.2011
Skills
- Business Administration
- Maintenance Scheduling
- Due Diligence
- Anti-Money Laundering
- Regulatory Compliance
- Problem Solving Capabilities
- Computer Literacy
- Time Management
- Confidentiality
- Customer Service
- Attention to Detail
- Interpersonal Skills
- Net Asset Value Calculation
- Deposit processing
- Bank Reconciliation
- Invoice Preparation
- Audit Assistance
- Billing knowledge
Volunteer Experience
JERSKEN Little Angels Children's Home, 01/2014, To Date, Attending charity meetings - Event planning, Web Based Research, Administrative duties
Timeline
Fund Administrator
AZTEC Group Jersey
02.2024 - Current
Jersey post-postal officer
Jersey post
09.2023 - Current
Island Medical Jersey - Medical Administrator
Island Medical
05.2023 - 09.2023
MORGANFINCH - Property Manager
MORGANFINCH
12.2022 - 05.2023
RBC - Assistant Fund Administrator
RBC
10.2016 - 11.2022
COSTCUTTER - Sales Assistant
COSTCUTTER
07.2013 - 07.2016
IAB Level 1 -
International Association of Bookkeepers
A Level - Business Studies
Highlands College
BTEC Extended Diploma in Media Studies (Level 2) -
Granville School
Mathematics, English Literature, Art and Design, English Language, Science, History, Business Studies -
Granville School
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