Sian Le Mevel
Saint Helier,jersey
Summary
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Sales Assistant
Sandpiper, Iceland
Saint Helier, Jersey
10.2017 - Current
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Worked energetically to maintain efficient operations during peak trading hours.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated cash registers with accuracy and processed cash and card transactions.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Built lasting relationships with clients through customer service interactions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Adhered to company procedures and guidelines to maintain compliance.
- Assisted customers in locating specific items to boost satisfaction.
- Monitored and reported suspicious activity to security officer to avoid theft.
- Informed customers regarding promos and warranty services to increase sales.
- Maintained knowledge of products and features to provide recommendations to customers.
Education
NVQ Level 1 - health and social services
highlands college
jersey 09.2014 - 06.2016
Skills
- Excellent timekeeping
- Customer assistance
- Visual merchandising
- Active selling
- Enthusiastic communicator
- Money handling
- Face-to-face selling
- Self-motivated
- Customer service oriented
- Confident communicator
Languages
English
Native
Timeline
Sales Assistant
Sandpiper, Iceland
10.2017 - Current
NVQ Level 1 - health and social services
highlands college
09.2014 - 06.2016
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