Photography
Sara Velosa
Cashier
St. Helier
Summary
Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest worker with exceptional service.
Overview
7
7
years of professional experience
Work History
Cashier
HSBC Bank Plc
01.2023 - Current
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed strong working relationships with colleagues, fostering a cohesive team atmosphere that improved performance overall.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
General Assistant
Co-Operative
01.2019 - 12.2023
- Proactively communicated any observed stock shortages or discrepancies to management, helping to maintain accurate inventory levels and minimize out-of-stock situations.
- Provided reliable backup support during peak hours as needed, helping other departments maintain operational efficiency during busy periods.
- Conducted regular price checks, keeping pricing information up-to-date for accurate transactions.
- Maintained a high level of product knowledge, staying informed on new items or changes within the store assortment to better assist customers in their purchasing decisions.
- Addressed customer inquiries or concerns promptly, demonstrating exceptional problem-solving skills and commitment to customer satisfaction.
Cafe Assistant
Jersey Prestige
02.2018 - 12.2018
- Assisted in menu development, incorporating seasonal ingredients for a fresh dining experience.
- Streamlined order-taking process with proficient use of point-of-sale systems, ensuring accuracy and speed in transactions.
- Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
General Assistant/Decontamination Nurse
BrackenBarrett & Associates
06.2017 - 11.2017
- Contributed to cost-saving initiatives by identifying areas for waste reduction without compromising patient care quality.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
Education
High School Diploma -
Highlands College
St. Saviour 04.2001 -
Secondary Education -
Escola Secundaria Do Marco De Canaveses
Madeira, Portugal 04.2001 -
Skills
Customer Service
Interests
Reading
Listening to Music
Badminton
I have played Badminton for a total of 5 Years non-competitively. Although I no longer play professionally, I enjoy playing in season with my partner and friends.
Timeline
Cashier
HSBC Bank Plc
01.2023 - Current
General Assistant
Co-Operative
01.2019 - 12.2023
Cafe Assistant
Jersey Prestige
02.2018 - 12.2018
General Assistant/Decontamination Nurse
BrackenBarrett & Associates
06.2017 - 11.2017
High School Diploma -
Highlands College
04.2001 -
Secondary Education -
Escola Secundaria Do Marco De Canaveses
04.2001 -
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