Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SARA ANDRADE

St Helier

Summary

I am a self motivated individual and naturally driven to succeed. Having worked in a variety of fast-paced environments, I have become proficient in multitasking, analytical thinking and quick decision making, further enhancing my soft skills.

Overview

5
5
years of professional experience

Work History

AIRSIDE TEAM LEADER - Turn Around Coordinator

Swissport
06.2024 - Current
  • Oversaw all ground handling tasks, maintaining adherence to established safety and legal regulations.
  • Produced weight and balance documentation for different airlines and assured compliance with load specifications for airlines using their own load control.
  • Briefed and planned ahead with the team for efficient collaboration under tight deadlines.
  • Ensured all turnaround concerns were managed before departure.

PERSONAL LINES BROKER

Cherry Godfrey
03.2024 - 06.2024
  • Negotiated competitive pricing and coverage options with insurers on behalf of clients.
  • Managed a diverse portfolio of personal lines businesses including home, motor, travel and specialty insurances.
  • Conducted live risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients' unique situations.
  • Cross-sold insurance products to existing clients to reach sales targets.

JUNIOR PERSONAL INSURANCE UNDERWRITER

Islands Insurance
03.2023 - 01.2024
  • Reviewed policies to ensure risk and coverage of insurance remained appropriate
  • Including reviewing claims, calculating loss ratios, analysing trends and establishing pricing for acceptable insurable risks
  • Prepared company audits, ensuring that all policies were adhered to
  • Negotiated coverage, policy pricing and service delivery during meetings with assigned sub brokers
  • Being a point of contact for referrals for both Guernsey and Jersey, I have effectively responded to agent and broker queries that required a quick turnaround to adhere to SLAs

PERSONAL INSURANCE BROKER

Islands Insurance
05.2021 - 03.2023
  • Negotiated policy terms with underwriters and ensured the clients understood the terms and the extent of cover provided
  • Created positive client relationships by effectively dealing with client queries and requests in a timely and efficient manner
  • Assisted clients in person, by telephone and in writing to process new quotes, mid term adjustments, renewals and cancellations
  • Compared the market to guarantee fair policy pricing and coverage, tailored to the clients needs

PERSONAL INSURANCE BROKER

Rossborough Insurance
09.2019 - 05.2021
  • Gained knowledge in different types of personal insurance
  • Generated new business and retained policies in order to achieve personal and team goals
  • Assisted clients in person and issued legal documentation as and when required
  • Followed up on call back requests whilst adhering to SLAs
  • Compared the market to ensure fair pricing

Education

GCSE / 3o Ciclo -

Dr Horácio Bento De Gouveia
Funchal, Madeira

Skills

  • Analytical thinking
  • Multitasking
  • Fast learning
  • Quick decision making
  • Adaptability
  • Problem solving
  • Interpersonal communication
  • Creativity
  • Conflict resolution

Languages

Portuguese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Timeline

AIRSIDE TEAM LEADER - Turn Around Coordinator

Swissport
06.2024 - Current

PERSONAL LINES BROKER

Cherry Godfrey
03.2024 - 06.2024

JUNIOR PERSONAL INSURANCE UNDERWRITER

Islands Insurance
03.2023 - 01.2024

PERSONAL INSURANCE BROKER

Islands Insurance
05.2021 - 03.2023

PERSONAL INSURANCE BROKER

Rossborough Insurance
09.2019 - 05.2021

GCSE / 3o Ciclo -

Dr Horácio Bento De Gouveia
SARA ANDRADE