Saffyre Waugh
Sydney NSW,Australia
Summary
A proactive and dependable professional with over six years of experience across office coordination, administration and client facing roles in fast paced environments. Skilled in streamlining daily operations, managing transactions, records and delivering high quality customer service. Demonstrates strong leadership skills with experience supporting and guiding team members while building positive relationships and contributing to improved efficiency and performance outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
University Coordinator
Government of Jersey
09.2023 - 10.2025
- - Facilitated communication as primary contact for university partners, students and academic staff.
- - Coordinated meetings, prepared agendas and managed documentation and diaries.
- - Maintained student records and partnership data while ensuring confidentiality.
University Administrator
Government of Jersey
05.2023 - 09.2023
- - Provided front of house reception support, welcoming students, staff and visitors while handling enquiries across multiple channels.
- - Managed appointments, diaries and correspondence, ensuring a professional and efficient first point of contact.
- - Maintained confidential records and supported daily operations, including coordinating interviews, events, training and travel arrangements.
Education Recruitment Consultant
T15 International Limited
01.2023 - 03.2023
- - Managed the full recruitment cycle, sourcing and placing qualified teachers across secondary and FE sectors meeting placement targets.
- - Built and maintained strong relationships with schools and candidates, delivering tailored recruitment solutions and ensuring client and candidate satisfaction.
- - Proactively generated new business through cold calling, networking and referrals.
Assistant Relationship Manager Business Banking
NatWest International
04.2022 - 12.2022
- - Delivered personalised, high quality support to business clients acting as a key point of contact and ensuring a seamless service experience whilst building strong client relationships.
- - Greeted clients and stakeholders, coordinated meetings and created professional, welcoming and well organised environments.
- - Supported relationship managers with account administration, documentation and client requests, ensuring accuracy, compliance and timely follow up.
Customer Service Operations Analyst - Call Centre
NatWest International
03.2022 - 04.2022
Personal Banker
NatWest International
10.2021 - 03.2022
Cashier and Team Supervisor
NatWest International
01.2019 - 10.2021
Waitress (Part-time)
The Melting Pot Cocktail Bar
04.2024 - 12.2024
Sales Assistant and Supervisor
Barannes Health Store and Juice Bar
09.2017 - 01.2019
Education
Health and Social Care Level 2 Progression Diploma -
Highlands College
01-2017
GCSES and BTEC -
Grainville School
01-2016
Secondary Education -
Beaulieu Convent School
01-2013
Skills
- Microsoft Office proficient (Word, Excel, and Outlook)
- Team leadership and training
- Client and stakeholder communication
- Sales and target driven performance
- Diary and schedule management
- Relationship building
- Data management and confidentiality
- Administration and office support
Certification
- Basic First Aid - St Johns Ambulance
- Fire Marshal - Health and Safety Certified
- British Sign Language - Level 1
References
- Tyler Le Masurier - Human Resources Consultant at Government of Jersey tyler.lemasurier@highlands.ac.uk | 01534 608601
- Emma Whale - Director of T15 International Limited emma@t15international.com | 0333 7777 515
Timeline
Waitress (Part-time)
The Melting Pot Cocktail Bar
04.2024 - 12.2024
University Coordinator
Government of Jersey
09.2023 - 10.2025
University Administrator
Government of Jersey
05.2023 - 09.2023
Education Recruitment Consultant
T15 International Limited
01.2023 - 03.2023
Assistant Relationship Manager Business Banking
NatWest International
04.2022 - 12.2022
Customer Service Operations Analyst - Call Centre
NatWest International
03.2022 - 04.2022
Personal Banker
NatWest International
10.2021 - 03.2022
Cashier and Team Supervisor
NatWest International
01.2019 - 10.2021
Sales Assistant and Supervisor
Barannes Health Store and Juice Bar
09.2017 - 01.2019
Health and Social Care Level 2 Progression Diploma -
Highlands College
GCSES and BTEC -
Grainville School
Secondary Education -
Beaulieu Convent School