Monica Fernandes
Saint Helier
Summary
A dedicated, motivated and people-focused professional with 12 years of experience working at McDonald's, currently working as a Shift Manager and looking to take the next step in my career by progressing into the role of People Experience Leader.
During my time at McDonald's, I have developed strong leadership, communication and organisational skills, as well as valuable experience supporting, motivating employees. I have knowledge of conducting interviews, and I understand the importance of finding the right people and creating a positive working environment.
I am approachable, reliable and organised, with a positive can-do attitude. I enjoy working with people, helping them grow and succeed, and making a positive difference within the team. I am always willing to learn, take on new challenges and give my best in everything I do.
Overview
3
3
Languages
13
13
years of professional experience
Work History
Shift Manager
McDonald’s
01.2014 - Current
- Current Position: Shift Manager
- 12 years of experience within the business
- Lead and support teams to ensure smooth daily operations.
- Support, motivate and develop employees, encouraging teamwork and positive working relationships.
- Have knowledge of conducting interviews processes.
- Help create a welcoming, inclusive and positive working environment.
- Communicate effectively with employees.
- Support team members with challenges and encourage their personal development.
- Demonstrate strong leadership and problem-solving skills.
- Work confidently in a fast-paced environment while maintaining high standards.
- Take responsibility, lead by example and demonstrate a positive can-do attitudei.
Education
Padre Manuel Álvares
Skills
- People management and employee support
- Team leadership
- Excellent communication skills
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Positive can-do attitude
- Approachable and responsible
- Adaptability and flexibility
- Fast learner
- Interviewing
Languages
Portuguese
First Language
English
Advanced (C1)
C1
Spanish
Advanced (C1)
C1
Timeline
Shift Manager
McDonald’s
01.2014 - Current
Padre Manuel Álvares