Summary
Overview
Work history
Education
Skills
Timeline
Generic

Michelle Tremayne

Morpeth,Northumberland

Summary

Multifaceted and meticulous individual with excellent communication and interpersonal skills. Works independently or in collaborative settings. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

2026
2026
years of professional experience

Work history

Guide

Alnwick Castle
Alnwick, Northumberland
03 2025 - Current
  • Ensured over 2000 guests per day received the best customer experience during their visit.
  • Delivered informative narratives while showcasing historical and cultural details.
  • Maintained current knowledge of exhibits for accurate information dissemination.
  • Assisted elderly and disabled visitors to guarantee fulfilling experiences.
  • Responded to visitor inquiries and directed them to additional services.
  • Enhanced visitor experiences through writing and delivering engaging guided tours of castle grounds and exhibits.
    Adapted commentary style according to audience demographics to ensure understanding and enjoyment

Librarian / Archivist

Eric Young Orchid Foundation
Trinity, Jersey
03.2003 - 09.2024
  • Responsible for appropriate, well-organised safekeeping of archival and library records.
  • Presented tours of library to wide range of audiences.
  • Designed and presented school workshops to primary school children. 30 workshops to over 700 children in 2024
  • Front desk experience. Efficient in cash handling, till procedures, stock control and end of day cash reconciliations.
  • Take care to greet customers, actively listen to their needs and provide information in timely manner.
  • Enjoy working closely with team and value input from all members.
  • Heath and Safety aware. Experience in Risk Assessments, Safe Work Procedures and COSHH
  • Provided up to date news to members and also responsible for new members and renewal procedures
  • Flexible and adaptable to new challenges as role development highlights Thrive in team environments and often sought out to work on collaborative projects.
  • Can deliver spoken and written communication to wide range of audiences.
  • Proficient in Microsoft Word and Excel and deliver accurate data entry.

Animal Registrar

Durrell Wildlife Conservation Trust
Trinity, Jersey
05.1999 - 02.2003
  • Responsible for maintaining, safekeeping and disseminating appropriate, well-organised animal husbandry records.
  • Organised over 100 animal transfers between international conservation organisations.

Education

Doctor of Philosophy - Plant Reproductive Biology

Newcastle University
Newcastle Upon Tyne
06.1998

Bachelor of Science - Plant Biology

Newcastle University
Newcastle Upon Tyne
06.1992

Skills

  • Exemplary customer care skills
  • Confident communicator
  • Effective interpersonal skills
  • Adaptable and flexible team player
  • Pro active and great time management
  • Excellent IT, numeracy and literacy skills
  • Detail orientated
  • Health and safety legislation compliance
  • Diversity aware
  • Cash handling and stock procedures

Timeline

Librarian / Archivist

Eric Young Orchid Foundation
03.2003 - 09.2024

Animal Registrar

Durrell Wildlife Conservation Trust
05.1999 - 02.2003

Guide

Alnwick Castle
03 2025 - Current

Doctor of Philosophy - Plant Reproductive Biology

Newcastle University

Bachelor of Science - Plant Biology

Newcastle University

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Michelle Tremayne