Michael Golding
St. Saviour,Jersey
Summary
Highly organised and adaptable professional with strong communication skills, both written and verbal. Proficient in Office 365 applications, including Word, PowerPoint, and Outlook. Demonstrates a proven ability to work under pressure and meet deadlines. Experienced in customer service with a friendly, can-do attitude. Physically fit and active, with a flexible approach to working environments. Committed to contributing effectively as part of a team while continuously learning new systems and software packages.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Café staff
Le Quense Garden Centre
04.2025 - 10.2025
- Duties Included:
- Taking customers’ orders
- Operating till systems
- End of day clean-up and closing of shop
- Bringing and serving food
- Dealt with customer complaints swiftly, ensuring satisfactory resolution for all parties involved.
- Increased customer satisfaction by providing excellent and efficient service.
Clinical Assistant
Specsavers
05.2023 - 03.2025
- Duties included:
- Arranging & arriving appointments and serving customers
- Ordering company stock across different websites
- Conducting eye scans and tests for patients
- General shop maintenance and clean-up work
- (March 2023 registered with back to work)
- Handled incoming telephone inquiries; provided relevant information whilst maintaining patient confidentiality.
- Helped in maintaining cleanliness standards around the wards, improving overall hygiene levels.
- Collected patient information for accurate record keeping.
Retail Assistant
Sandpiper C. I.
02.2022 - 02.2023
- Duties and responsibilities include:
- Serving customers and stock replenishment
- Processing card and cash transactions on cash register, and helping customers with packing.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Supported team members for improved operational efficiency.
- Delivered excellent customer service by answering queries and providing product information.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
Labourer
AC Mauger
07.2021 - 12.2021
- Duties and responsibilities included:
- Assisted with heavy lifting to ensure safe and efficient operations on site.
- General cleaning and tidying mess around site
- Collecting supplies from trade shops
- Assisting with site deliveries for materials and tools
- Aided skilled workers, contributing to timely project completion.
Sales Assistant (Project Trident)
Sandpiper C. I.
06.2018 - 07.2018
- Duties and responsibilities included:
- Serving customers and stock replenishment.
- Processing card and cash transactions on cash register, whilst helping customers with packing.
Education
Extended Diploma - Performing & Production Arts
Highlands College
09.2019 - 06.2021
GCSE - Religious Studies, Music, Geography, Drama, Science, English Language, English Literature, History, Mathematics
De La Salle College
01.2012 - 01.2019
Skills
- Organisational – Ability to work under pressure to given deadlines
- Communication – Good communication skills both written and verbal
- I T – Proficient use of Office 365 (Word, PowerPoint and Outlook) Quick to learn and adaptable to new database systems and software packages
- I am a hard worker, a good time keeper, friendly and enjoy working as part of a team
- Customer service skills: Long history of working with customers and the general public, friendly can do attitude
- Physically fit and active
- Flexible working
Certification
- Introduction to retail banking course (module 1 & 2) (Alison.com)
- JSAT training (online)
- Basic health and safety (dangers in the work place, recovery position and mouth to mouth, certificate not given)
- How to conduct yourself at a work place courses (manors, respect etc) (no certificate given)
REFERENCES
Available on request.
INTERESTS
Music, Guitar, Acting, Running, at home exercise, Movies (cinema)
Accomplishments
Rock School Grade 5 Electric Guitar Exam
Timeline
Café staff
Le Quense Garden Centre
04.2025 - 10.2025
Clinical Assistant
Specsavers
05.2023 - 03.2025
Retail Assistant
Sandpiper C. I.
02.2022 - 02.2023
Labourer
AC Mauger
07.2021 - 12.2021
Extended Diploma - Performing & Production Arts
Highlands College
09.2019 - 06.2021
Sales Assistant (Project Trident)
Sandpiper C. I.
06.2018 - 07.2018
GCSE - Religious Studies, Music, Geography, Drama, Science, English Language, English Literature, History, Mathematics
De La Salle College
01.2012 - 01.2019