MD TUHIN AHMED
ST PETER PORT
Summary
An enthusiastic and versatile Assistance Bar Manager with six years of experience in food and beverage management with exceptional customer service and leadership skills. A proven ability to increase customer traffic through insightful marketing and creative engagement techniques. Strong team-building capabilities with high staff retention rates and a commitment to employee and customer satisfaction through high standards and effective management.
Overview
4
4
years of professional experience
Work History
Assistant Bar Manager
Muse Limited
06.2022 - Current
- Work closely with the Chef to discuss menu offering and special daily dishes
- Train staff in customer service to give the best possible service while also supervising the food and
drink quality - Talk customers through food and drink offering, help the general manager arrange events such as
food and drink offerings - Budgets, work on weekly budgets to meet targets, cash handling, weekly banking, daily cashing up
Oversee Stock checks, stock rotation, stock reorder - Work with the general manager to assist in the staff working rota
- Report daily to the general manager for a de brief of the days trading
- Ensure all environmental produces are adhered too including Health & Safety protocol compliance
Restaurant Waiter
Octopus Restaurant & Bar
12.2021 - 06.2022
- Welcome guest cordially and responsibly.
- Cleaned, sanitised and organised restaurant, bar and front of house areas.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, entrees and desserts.
- Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
Restaurant Supervisor
Holiday Park Thai & Chinese Restaurant
11.2020 - 11.2021
- Welcome customer cordially and responsibly
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Performed restaurant walk-through to gauge timeliness and excellent service quality.
Education
Diploma of Higher Education - Diploma in Hospitality Management & Tourism
National Institute of Hotel Management Bangladesh
2015
Higher Secondary School Certificate - Humanities
Rajbari Govt College
2012
Secondary School Certificate - Humanities
Mrigi M.L High School
2010
Skills
- Leadership Management
- Customer service training
- Organigational ability
- Time Management
- Quality Assurance (QA)
Languages
Bengali
Native language
English
Upper intermediate
B2
Additional Information
Richard Griffin
Director and Owner
Muse Limited
+440 778114 3757
Richard@muse.gg
Personal Details
Father's Name : Md Abul Kashem
Mother's Name : Sheuli Begum
Permanent Address : Ashhut , Puijor Madrasha , Pangsha
Rajbari 7720, Dhaka, Bangladesh.
Nationality. : Bngladeshi
Religion : Islam
Date of Birth : 12 April 1995
Sex : Male
Martial Status : Unmarried
National ID No : 2363280047
Acknowledgement
I hereby declare that , all the information mentioned above is true and correct
the best of my knowledge and bilef
Signature
Md Tuhin Ahmed
Date: 23/10/2024
Timeline
Assistant Bar Manager
Muse Limited
06.2022 - Current
Restaurant Waiter
Octopus Restaurant & Bar
12.2021 - 06.2022
Restaurant Supervisor
Holiday Park Thai & Chinese Restaurant
11.2020 - 11.2021
Higher Secondary School Certificate - Humanities
Rajbari Govt College
Secondary School Certificate - Humanities
Mrigi M.L High School
Diploma of Higher Education - Diploma in Hospitality Management & Tourism
National Institute of Hotel Management Bangladesh
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