Lilian Wanjohi
St Helier
Summary
I am a confident and compassionate Ayurvedic Spa Therapist with over 6 years of experience in luxury spa and hotel environments. I specialize in delivering personalised Ayurvedic and holistic treatments while maintaining high standards of professionalism, hygiene, and guest care. Known for my calm approach and excellent communication, I am dedicated to promoting natural wellness, relaxation, and exceptional guest experiences.
Overview
6
6
years of professional experience
Work History
Ayurvedic/Spa Therapist
St. Brelades Bay Hotel
06.2023 - Current
- Delivered a full range of Ayurvedic therapies, including Abhyanga (full-body oil massage), Shirodhara, herbal treatments, and relaxation therapies in line with spa protocols.
- Engaged and supported Pancha Karma-style wellness programs by preparing treatment rooms, oils, and equipment in collaboration with senior Ayurvedic physicians and therapists.
- Conducted detailed client consultations, assessing wellness needs and adapting treatments to individual conditions and preferences.
- Maintained 5-star spa standards of cleanliness, hygiene, and professionalism across all treatment areas.
- Ensured correct preparation, handling, and storage of Ayurvedic oils, herbal products, and spa tools.
- Delivered consistent exceptional customer care, building guest trust through confidence, warmth, and clear communication.
- Managed treatment schedules effectively, demonstrating excellent time management within a full-time spa environment.
- Worked flexibly across shifts and collaborated closely with the spa and hotel wellness team to meet service targets and guest expectations.
Beauty Therapist
Iris Rose Spa
10.2019 - 08.2021
- Delivered a wide range of Beauty therapy & holistic body therapies, including pedicure/manicure, facials, body waxing, aroma therapy herbal treatments and relaxation therapies tailored to individual client needs.
- Applied strong knowledge of Ayurvedic principles & modern styles techniques to promote balance, stress relief, and overall well-being.
- Conducted professional client consultations, assessing physical condition, stress levels, and comfort requirements before each treatment.
- Maintained excellent standards of hygiene, cleanliness, and treatment-room preparation in line with professional spa regulations.
- Built long-term client relationships through consistent service quality, confidence, and effective communication.
Education
Award-Distinction
Ayurvedic Massage Therapist -
12.2024
Award-Distinction
CAUDALIE Institute-Paris -
01.2024
Award-Distinction
Skills
Massage and Body Therapy Techniques (Swedish, Deep Tissue, Ayurvedic, Hot Stone; promoting comfort and stress relief)
Timeline
Ayurvedic/Spa Therapist - St. Brelades Bay Hotel
06.2023 - Current
Beauty Therapist - Iris Rose Spa
10.2019 - 08.2021
Ashley's Hair & Beauty College - ,
Ayurveda Institute - Ayurvedic Massage Therapist,
CAUDALIE Facial Therapist - CAUDALIE Institute-Paris,
LANGUAGE
English, Afrikaans, Swahili, 1st language
INTERESTS
Luxury spa and beauty innovations, Guest wellbeing and cultural hospitality, Global travel and exploration, Continuous learning in wellness therapies, Fitness and mindful living
SUPPORT SKILLS
- Emotional Support & Active Listening
- Personalised Client Care & Companionship
- Health, Safety & Hygiene Protocols
- Holistic Wellness & Relaxation Techniques
- Mobility Assistance & Physical Comfort Support
- Team Collaboration & Clear Communication
- Respect for Dignity, Diversity & Inclusion
References
- St Brelades Bay Hotel & Spa. Maria, Bailey - HR & Payroll Admin hr@stbreladesbayhotel.com
- Iris, Rose Spa, Manama city
- Managing Director & Admin
- Email Address; info@irisrosespa.co.ke
INTERESTS
Physical and Dietary Fitness, Community Health & Wellness, Wellness Coaching & Stress Relief