JOYAL JOSEPH
St. Helier,JERSEY
Summary
Personal Statement a compassionate and empathetic individual with experience in both hotel management and providing personal care to loved ones during their end-of-life period. Having supported to grandparents through their final years, and understand the importance of providing dignity, comfort, and emotional support during sensitive times. With mine background in customer service, now am seeking to transition into a care assistant role to help others in need. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
Work History
COMMI I
Ambassador Cruise Line
, UNITED KINGDOM
03.2025 - 10.2025
- Developed new recipes for diverse culinary experience.
- Supervised all kitchen staff to maintain high quality standards.
- Maintained high safety standards during food preparation and serving procedures.
- Trained junior chefs to enhance their professional skills.
- Reduced food waste to improve profitability.
- Created balanced meal plans abiding by dietary restrictions.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimize cross-contamination risks.
- Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
- Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
COMMI II
Ambassador Cruise Line
, UNITED KINGDOM
05.2023 - 01.2024
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
COMMI III
Ambassador Cruise Line
, UNITED KINGDOM
06.2022 - 03.2023
Education
BACHELOR OF HOTEL MANAGEMENT - HOSPITALITY MANAGEMENT
ST JOSEPH INSTITE OF HOTEL MANAGEMENT
PALA,INDIA /2014 - /2018
Diploma of Higher Education - SCIENCE
MT HSS
KOTTAYAM,INDIA /2012 - /2014
High School Diploma - HIGH SCHOOL
ST.SEBASTIAN HS
AYARKUNNAM,INDIA2012
Skills
- Communication skills
- Problem-solving
- Team building
- Calm under pressure
- Leadership
- Communication with families
- Flexible working hours
- Meal preparation
- End-Of-Life care support
- Waste disposal protocols
Languages
English
Fluent
Hindi
Intermediate
Malayalam
Native
Timeline
COMMI I
Ambassador Cruise Line
03.2025 - 10.2025
COMMI II
Ambassador Cruise Line
05.2023 - 01.2024
COMMI III
Ambassador Cruise Line
06.2022 - 03.2023
BACHELOR OF HOTEL MANAGEMENT - HOSPITALITY MANAGEMENT
ST JOSEPH INSTITE OF HOTEL MANAGEMENT
/2014 - /2018
Diploma of Higher Education - SCIENCE
MT HSS
/2012 - /2014
High School Diploma - HIGH SCHOOL
ST.SEBASTIAN HS
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