Enia Nobrega
St. Saviour
Summary
Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Specifically Dementia
Overview
15
15
years of professional experience
Work History
Senior Healthcare Assistant
Ronceray Care Home
2023.07 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Communicated effectively with patients and families to provide information about care and treatment.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Observed patient skin conditions and reported findings to registered nurse.
- Supported healthcare teams with basic physical assessments and diagnostic procedures.
- Administered prescribed medications and monitored patient reactions to address contraindications.
- Collected biological samples for testing and lab work, in alignment with health and safety protocols.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
Healthcare Assistant
Ronceray Care Home
2018.07 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
Sales Floor Manager
Mothercare
2017.09 - 2018.06
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Assisted customers with [Product or Service] selection through carefully curated questions.
- Trained and supported sales force with closing deals.
- Supervised tasks, personnel and clients for [Type] company with high sales numbers.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Overcame objections and closed sales while following company policies and legal requirements.
- Recruited, hired and trained team of [Number] salespeople.
- Demonstrated product and answered questions for prospective customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Assistant
Co-Op- Part-Time
2015.04 - 2017.09
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Sales Assistant
Co-Op Homemaker
2015.05 - 2016.09
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Coffee Shop Assistant
Jim's Coffee Shop
2015.02 - 2016.05
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Coffee Shop Assistant
First Stop Coffee Shop
2009.09 - 2015.08
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Coffee Shop Assistant
Tastebuds
2009.03 - 2009.06
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Prepared salads, soups and sandwiches for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
No Degree - RQF Level 3
SVTLTD
England05.2022
Secondary School - Social And Human Science And Languages
Escola B+S Bispo D. Manuel Ferreira Cabral
Madeira06.2008
Skills
- Mobility Support
- Proper Staffing
- Feeding Assistance
- Reading Comprehension
- Supporting Daily Living Needs
- Active Listening
- Strength Improvements
- Medical Recordkeeping
- Patient Condition Observation
- Patient Companionship
- Healthcare Regulations
- Observing Responses
- Records Preparation
- Hoisting Equipment
- Supportive Personal Care
- Personal Grooming Care
- Chart Management
Additional Information
I am a hard-working person, enjoy working in a team, reliable, punctual, responsible for my work and those who depend on me and trust me. I am organized, clean person, always willing to learn and to help others.
i enjoy a good chat and a laugh and good working environment.
Timeline
Senior Healthcare Assistant
Ronceray Care Home
2023.07 - Current
Healthcare Assistant
Ronceray Care Home
2018.07 - Current
Sales Floor Manager
Mothercare
2017.09 - 2018.06
Sales Assistant
Co-Op Homemaker
2015.05 - 2016.09
Sales Assistant
Co-Op- Part-Time
2015.04 - 2017.09
Coffee Shop Assistant
Jim's Coffee Shop
2015.02 - 2016.05
Coffee Shop Assistant
First Stop Coffee Shop
2009.09 - 2015.08
Coffee Shop Assistant
Tastebuds
2009.03 - 2009.06
No Degree - RQF Level 3
SVTLTD
Secondary School - Social And Human Science And Languages
Escola B+S Bispo D. Manuel Ferreira Cabral
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