Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Alef Balanon

Saint Saviour

Summary

A career and heavily future minded student. Skilled in effective customer assistance, and maintaining good communicative skills with both colleagues and customers. Known for being motivated to deliver the best service possible, understanding diverse points of view, and offering knowledgeable product advice. Adaptable and quick to learn, with a strong ability to overcome challenges by seeking guidance when necessary. My career goal includes continuing to enhance customer service skills while contributing positively to team environments whilst gaining life long experiences to help support my future.

Experienced with audit processes and compliance procedures crucial for internal and external reviews. Utilizes analytical skills to identify and address discrepancies in financial records. Strong understanding of audit documentation and reporting standards, ensuring thorough and accurate assessments.

Overview

3
3
years of professional experience

Work History

Cashier

Boots UK
05.2024 - Current
  • I handle various customer service tasks such as scanning purchased items and resolving issues.
  • I have experience in giving good customer service by being polite , helpful and going the extra mile for those who are in need of assistance.
  • For when I am stuck and find something challenging to understand I try my best to overcome this and if I cant I am not afraid to ask questions to my managers and supervisors.
  • During my experience my favourite part was being kind to customers and providing them good service, during some interactions I try my best to engage conversations with the customer and if they don't decide to engage I set boundaries and efficiently serve them.
  • I also help customers with specific item requests by answering questions and offering knowledgeable product advice.

Audit Intern

Deloitte
07.2025 - 08.2025
  • Identified potential fraud risks within client organizations by reviewing transactional data and patterns, providing recommendations for further action as needed.
  • Streamlined communication between audit and accounting departments, fostering better inter-departmental collaboration.
  • Enhanced audit efficiency by meticulously reviewing financial documents for accuracy.
  • Managerial and organisational tasks for documents.
  • Assisted in developing comprehensive audit plans, streamlining audit process.
  • Gained valuable insights into various industries through diverse client engagements, broadening overall knowledge base as an auditor.

Cashier

M&S
12.2023 - 01.2024
  • Seasonal job for the Christmas season , worked there for 3 and a half weeks.
  • My first insight to how food stores operate , I learnt how to appropriately speak to colleagues and customers politely and formally.
  • Efficiently overcame initial nerves to adapt quickly and collaborate with colleagues and large amounts of customers

Primary School Teaching Assistant

First Tower School
02.2023 - 02.2023
  • Facilitated small group instructions based on differentiated learning needs, effectively addressing diverse learning styles within the classroom setting.
  • Event planning and support.
  • Managing basic children needs within the classroom.
  • Basic teaching of a variety of subjects to young children.


Education

A-Levels - Business Studies, Economics , Psychology

Hautlieu School
08-2026

Skills

  • Organising skills
  • Analytic skills
  • Till and cash handling
  • Good and effective customer assistance
  • Good communicative skills with colleagues and customers
  • Motivated to provide the best service I can when it comes to providing help to customers
  • Customer service excellence
  • Microsoft Excel proficiency
  • Internal controls

Accomplishments

  • Started and currently running my own clothing brand in a partnership.
  • Walkers Summer Business School.
  • Won school rugby tournament.
  • Landed internship at Deloitte.

Additional Information

  • Attended business/finance events - Deloitte and PWC events. Greenhouse Jersey Event.
  • Train Muay Thai - have completed two exhibition fights.
  • Hold beginner swimming certificates.
  • Played in the Jersey Under 17's Basketball Squad.

Timeline

Audit Intern

Deloitte
07.2025 - 08.2025

Cashier

Boots UK
05.2024 - Current

Cashier

M&S
12.2023 - 01.2024

Primary School Teaching Assistant

First Tower School
02.2023 - 02.2023

A-Levels - Business Studies, Economics , Psychology

Hautlieu School

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Alef Balanon